Anonymous
map-marker Redding, California

Hopefully to get some helpful feedback

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We have been asked to move we have done nothing wrong! They say we have drug activity and letting people stay here it is not true. There is no drug activity we've been clean 7 years! The only traffic we have is the neighborhood kids the oldest of whom is 11, and yeah occasionally they stay the night. In spite of all the problems we've had, we have done good work in the neighborhood. Girls from the bethel youth group isto stop at our house and pick up daughter to walk the neighborhood be for the covid. Also we have helped some of the homeless get into programs, by hooking them up with references. And also reunite with their kids families. Also we made our front area look nice and we pick up trash that's scattered all over but again they want us to move I don't understand it.
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User's recommendation: Be prepared to move in aprox. 12-14mths

Caroll Qhv

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Verified Reviewer

Poor communication, poor conditions

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I've rented from Sandra before, and although the experience wasn't perfect, she did me a great service by getting me in quickly to an apt. when I had bad credit. It's been about 5 years since then, I was always a good tenant. Payed rent on time, never bothered them about the roaches or the things that needed fixing as my husband is pretty handy. I was just happy to have a roof over my head when other companies wouldn't rent to me. style=" I figured it would be much the same when I put in an application, although Sandra isn't running things anymore. They never answer the phone, so I had to travel a half hour just to speak to anyone. I gave them everything they asked, had great references. After leading me on for a week telling me it's a go, they denied me and wouldn't tell me why. I can understand that is their discretion, I just don't understand why they waisted my time, and theirs. I'm friendly and kind, make well enough money. I'd say to others looking for a place, don't go to them if you don't have to. The places are pretty run down especially for the price. All the apt have roaches, her mobile home park is tweak central. I miss the service Sandra did for the lesser served community, but her newer employees aren't down like that.
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Cons:
  • Poor contact

Preferred solution: Let the company propose a solution

User's recommendation: Avoid

Anonymous
map-marker Redding, California

Horrible Horrible Horrible

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I absolutely HATE this office & Chelsea! We were waiting for our deposit back since her husband (super nice) told us our apt. looked great and even looked move in ready because we cleaned so good. He said we'd have our deposit in 10 days (on a Thursday to be exact). When I called Chelsea after 10 days, she said it was in the mail and not to worry, so we looked in the mail for 5 more days hoping to receive it as told. After those 5 days, we tried to call her, she refused our calls for 3 days, so we went inside the office. She said it had been forwarded to our new address but has to go to Sacramento first and come back (no *** anyway, never showed up, so 7 days later we went back to the office and was told she hadn't even looked at the pictures yet??, and it's a difficult process to get pics from phone to pc????(BS) She refuses to answer the phones, and/or the door during opening hours because she's in charge. The rules are different for everyone. We told her we're relying on that money because it took every cent we had to move out. (If she would have said 21 days to begin with, we wouldn't be asking?..but we were told 10 days the deposit would be in our hands. We didn't have much food left, and we explained that.. so being the person she is, she made us wait another week!! She has no heart!!! Maybe one day, her family will be starving, and people around her will play a mean God. We have the video of the whole argument where she's repeating the fact she has 21 days legally and only gives back deposits early if she feels like being nice??? WTF? Yeah right.. how can someone tell you they need food for their babies, after they were just told they'd have their money by a certain time/date, just for her to deny it and wait the whole 21 days??? No customer service and very selfish. Sandra and Chelsea's husband seem very nice though.
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Anonymous

*** service

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We applied with Sandra downs property management two weeks ago. It was a good experience going in.

They looked at all of our paperwork including our service dog paperwork. Her grand daughter told us that all of our paperwork looked really good and that she's worked with our welfare worker before to get displaced people into homes, that she would have to find us a place with a yard because we have seridogs. she said she would call back within 48 hours with a approval or denial. 48+ hours later, no call.

So we went into the office and Ely told us we were denied and he wouldn't even tell us why. BS! I have 675 credit, no evictions and good income. Plus ALL the paperwork from the state, our Dr and county on our two certified service dogs.

So why were we denied?! I still wanna know!!

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Rebecca C Ddk
map-marker Anderson, California

Listings?

Does she have a listing of available units?
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Anonymous

AMAZING LADY

just saying people. You get what you give.

Sandra don't put up with your bad/filthy/rude behavior. To the poster that makes 3 times what the rent is..........go buy your own home then you won't have to rely on the maintenance crew or the management team. I mean really it cost a dollar at the dollar store for drain cleaner. I've used it myself.

I happened to go look at an apartment and area around it was mowed and manicured, the only problem i saw was the unclean people living there, drama going on and tons of cigarette buts all over the ground. Learn to be clean and neat and appreciate you have a roof over your head.

Keep your place a mess/noisy and if you look a wreck that's what you attract. Thanks Sandra for at least giving people the chance to have a place to sleep.

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4 comments
Paula Luo

I love Sandra & Chelsea!! They gave me a chance when no one would & because my 3 girls and I finally had a home of our own.

Thank you Down Prop. Manage.

I we miss our home, friends, Redding (in the winter)LOL & you down in the office! Former tenant from 285 Boulder Creek Dr 1.

Guest

I have heard that she's amazing and will work with you... The people who say negative things about her are the people she had to evict because like u said filth attracts filth

Guest

I agree, you pay for a place/rent a place you take care of it, keep it clean, don't act a fool. Not saying or blaming anyone for bad behavior but in my experiences you do get what you give, what goes around comes around, Karma and so on.

And yes, Sandra does not take ANY {{Redacted}} she doesn't have to. If you are given an eviction notice it is for a reason, a good reason and it is not because of you race, creed, color, size, shape, male, female yada, yada and so on.

Don't make excuses people. Respect where you live, keep it clean help others keep it clean and respectable and you will attract the same.

Guest
reply icon Replying to comment of Guest-1482105

What it seems like what's going on here are pissed off ex tenants venting and people who work for Sandra sticking up for her. Very elementary school minded behavior from all of you

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Marizol Gtn

Sandra Downs Property Management - Realtor Review

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I am someone who is currently renting from Sandra Downs. My name is Cindy C.

I have to say reading all these reviews has me very upset she's been nothing but gracious with me. She even lowered my rent so I could get into a place for me and my girls. She's giving me multiple opportunities and I have appreciated her and all the management more than they knows. All the people that are complaining or have complained about her probably can't follow the rules or are just overbearing bitter renters that are ungreatful.

She goes out of her way to help people who can't find a place somewhere else or that no place will rent to them. Myself, for example. She lets people in and she gives them a chance! She's had more issues herself and you dont see her bashing anyones name online.

Shes stayed in bed for days upon days after she seen what people have wrote about her. You can tell shes fed up with bad tenants. I'm sure that if you were in her shoes, you would, too. If you mess in some way, she will tell you so you have the opportunity to resolve the issue.

- No reason to get hasty. Just do it! Fix her problem and then she doesnt bother throwing it in your face ever again. Any repairs that I've needed they've always been on top of it and fixed it right away.

If anything, I had missed them on a couple occasions that put off my repair. Sandra DOES take care of her tenants and she really DOES care about people. I hope people WILL Look past all these bad reviews. Everyone has their own opinion.

Make your own. Dont base it off of what all these people say. Don't even base it off of what i say.

I am only throwing out my opinion and my experience. I love my apartment and plan to stay with Downs Property for a long time!!

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Reason of review:
Good customer service
5 comments
Guest

Do you happen to have sandra's number? Im a mom of 4 and currently looking for a place to rent and would prefer someone who would work with me as you say she has with you.

Ive tried looking for her number but have come up with none that work.

Please let me know! Thank you :)

Guest

She is a slum lord and you are probably her friend or family member I am betting.

Guest
reply icon Replying to comment of Guest-1326311

Actually, no I did not have the pleasure of meeting Sandra personally up until last year when I was looking for Apartments last year and if I ever had to move from her Apartments I would miss her dearly. I am shocked with how gracious and caring she was for me considering my family was slummy tenants and didn't leave her on the best of terms.

At first it was an absolute no she gave me. Then she took my situation into consideration. she even lowered my rent and gave me the opportunity as an individual. Yeah she's hard on the outside but she has her reasons and truly is a complete softy if you show her respect she will intern.

They were always on top of my apartment taking care of what was falling apart and the staff was so sweet and friendly it's hard to say they aren't friends because they could have been if I wasn't a renter. You must be one are those overbearing bitter tenants I was referring about. And I'm sure you're bitter because you can't find a place that will rent to you anywhere else and you screwed your chances with Sandra. Now stop bashing her and start working on yourself.

And if it was anything like a clogged tub who, can't fix that? And all you had to do was call the office and they would have been at your door in 10 to 15 minutes if they weren't busy on another apartment. You took her for granted and that was your mistake . Have a great day.

Hopefully you can move on and stop being so bitter denial is not just a river in Egypt and remember when you point the finger you always have 3 more pointing back at you.

Look at your situation from an outside view cuz I'm sure you are being unreasonable. I know she is very very fair and I will be eternally grateful and I will also always have her back

Guest
reply icon Replying to comment of Guest-1339154

Also I had to text out everything I just said about 4 or 5 times because my phone kept erasing it before I could reply to your rude comment. That's how passionate I am in defending her that she is not a slumlord!

Guest
reply icon Replying to comment of Guest-1339156

I dont know who you are talking about but that does not describe sandra at all! I have been dealing with her for 3 years & she has never been that way with me or my husband.

And before u go trying to think its cause of who Iam or something i did you should know me before u judge. I am a very clean & respectful person unless u descrespect me. Iam a quiet & reserved person unless u *** me off. And your right she does help you get into one of her places.

As long as u pay. Don't try to make her a saint cause she is far from it. My husband had an eviction on his record so she charged us 2xs the deposit. He had a very good reason why he had that on his record but she didn't give us any breaks.

Must be nice for u. His new born son was flown from one city to another to have surgery which took a month to recover & he spent all his money on motels & food when he got back home his room mate didn't pay any rent so that's why he was evicted but she didn't care. Yes it was great we were able to get a place. I'm not complaining I'm just saying she doesn't give unless she gets something out of it.

And she is not a nice lady. I've gotten into it with her for belittling me as a mother when she didn't even here me out. When I told her what happened she changed her attitude but she had already insulted me. And before that every time me & my husband went in the office to pay rent or ask a question she had a bad attitude & was rude.

I had enough of her so I just had my husband talk to her & deal with her from now on. But since her grand daughter started taking over we just talk to her. And as far as the maintenance guys they don't even know what they are doing. Yes they are friendly but they don't get paid for that.

When they come & "fix" something it just breaks again. And again & again until my husband fixes it. Before we moved in they said we had to wait for th cleaning lady to get done before we could move in. When we moved in th place was nasty I had to clean walls stove bathrooms everything.

My husband has replaced knobs toilet seats & other stuff. Out of his own pocket. They come out 3 times to fix th toilet & it's still not fixed. They came 3 times to fix a leak.

A pipe ended up busting. They came out 3xs for th water heater.

Twice to fix my stove. And the list goes on

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Anonymous

Wow. Scammer.

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I put my application in for a particular 2 bedroom apartment the rent was only 675 the deposit was 675. My know my credit score is in good shape it is 620, I have excellent rental history and my income is three times the amount of the rent. She told me that because of my credit report she wants double the deposit and plus a full month's rent regardless of when I move in. This company is a scam.
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Reason of review:
Poor customer service
Anonymous

We moved into a bucolic setting on the Sacramento River

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The riverside was always groomed and watered, a place to relax and walk your pet. Her *** employees tampered with every part of the grounds maintenance to the point of total neglect. Her first "Managers" were a couple pot-heads with no higher goals than staying high. A close friend moved out of fear for the criminal element and paid in full at the time was billed 2k plus for damages I personally know were pre-existing. She uses this to file for a tax loss and ruin a former tenants credit. Phony security cameras, no on-site management. We paid 62 k for a river view all we get is the smell of sewage and a view of over grown weeds and dead trees on the ground.
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Reason of review:
Bad quality
Anonymous

Sandra Downs Property Management - Customer Care Review

Once I went for vacation for a couple if days a neighbor call me that there was a paper in my door stating that they will be come in because we abandoned the place; I came back right away, went to talk to Sandra & she said that she though I was gone because my car was not there for a couple of days, I told her I paid my rent & I didnt have to tell her whether I go some where or on vacation; then months later she told me we have to move for no reason, so we sold almost everything we could not carry we us & within days she told us we can stay because the problem was not us but another neighbor, we moved anyway, I wish I couldnt have taking her to court. We always fix the apartment ourselves & try to keep up cleaning for infestation of roaches.

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Reason of review:
Poor customer service
Anonymous

Short Review on February&nbs-05:00;10,&nbs-05:00;2017

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SANDRA DOWNS PROPERTIES , This site has really stop a lot of potential tenants from Renting from Her I'm So glad I found this site Thank you Jesus I have a child and no matter how bad your credit is think about your children first is this really worth it !
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Anonymous
map-marker Redding, California

Sandra is a liar and a crook!

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I'm sooo glad to see that other people have a problem with her. I was an on-site property manager for a lady back in 2000. She sold the 4 plex I lived in to Sandra. She right from the beginning told me not to tell any of the other renters that she was the owner. She wanted them to believe she was just the manager. I had a hard time with that one and moved out about 2 months later. She set up a walk-thru and then tried to keep my deposit for a bunch of things that were pre-exisiting and marked on the walk-thru done when I moved in!! I fought with her over this and finally won but only after telling her I was taking her to court. About 3 or four months after moving out I ran into another tenant from another property that asked me why Rya, the previous owner, wasn't fixing her a/c which had been out for 2 weeks!! Two weeks in summer in Redding!! She said she had talked to the manager, Sandra, a few times and was told she was waiting on confirmation from Rya. I couldn't believe it!! I told the lady the truth, that Rya had sold the properties to Sandra several months before! Needless to say she was very angry. She probably still lies about it. I'm sure she owns most of the property she claims to just manage. You can find out for free thru county records.
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Reason of review:
Poor customer service
1 comment
Guest

Yes, she is and my daughter has been treated poorly now an unlawful detainer for withholding rent because she doesn't fix anything. She just sends someone out and they leave never to fix anything. They make up lies about us and she is a slum lord

Anonymous
map-marker Sacramento, California

Sandra Downs Property Management - Customer Care Review from Sacramento, California

I Found out quickly that they are slum everything is falling apart, my bathtub has been backed up for over a week because she told me to deal with the problem my self. Im not the mantance crew! She told me if i didnt like it get out. Never in my life have i ever been treated this was by a landlord. Very disrespectful and very unperfessional. They are rip off artists! Sandra Downs is a scam never rent from her. FYI ive only lived at my place for two months and have had nothing but problems im not from redding area i just moved up here a months ago im already having leagal problems with this property management system they are crooks!
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Reason of review:
Poor customer service

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Anonymous
map-marker Enfield, Connecticut

Sandra Downs Realtor Review from Enfield, Connecticut

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She almost didnt rent to me because i had tattoos. I had come out from Massachusetts to be closer to my family.

Had a full time and a part time job, made 3 times of what tbe rent was per month... she stated "oh, you have tattoos... i dont rent to people with tattoos..." so I said "oh.. its a mermaid"....?

And i somewhat laughed in her face... The ONLY reason she rented to me was because a friend of hers knew my uncle and she had told him to tell me about the apartments she had... if not for that, i wpuld not have gotten a place.....

cause i had tattoos. This woman is a discriminatory *** hole and needs to get a grasp on reality or someone is going to take her to court.

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Reason of review:
Poor customer service
Barack Uiw
map-marker Redding, California

Sandra Downs Property Management - Sandra Downs Apartment Rental Review from Redding, California

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We livein one of her properties. She fixes everything in a timely manner and we haveno pro lems with her or her daughter. Sorry some of you had bad experiences I havent

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Reason of review:
Good quality
1 comment
Guest

I am thinking about moving in these apt. Do you think its worth it?i am on hud and would be moving from three hours away dont wont to waste my time and be stuck.

From reading the reviews its seems like a bad idea. I have small child and i would be damed if there ks bed bugs and rats. I called and they said that sandra is retired. But does that mean that yhubgs are better?

Just wating to know. Need to find a place ASAP If you can email me to let me know that would great Georjeaneap@***.com

Shamiah Elt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shasta Lake, California

Sandra Downs Property Management - Sandra Downs Apartment Rental Review from Shasta Lake, California

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Please Dont rent from sandra downs my husband and i lived in one of her traliers in andeson for 2 year we never had a complant from any of our neighbors but she kicked us out becaus we had HUD and they made her fix things and she didnt like that from the time we moved in to the day we moved out we had so many problems such as rotting floor bords ants in the walls our swamp cooler did not work properly our kitchen sink when we moved in was held togeter by duck tape and string and the counter was rotting away i would never recommend renting from her we payed her 2,000.00 to move in 800. Deposit 200. Pet deposit 200. Propane deposit plus firs and last moths rent she took the hole thing when she kicked use out for no reson at all i went back to the trailer 2 monts later because i new the new people she moved in and nothing had been fix or repaired so she just pocketed 2,000. Dollors at our expense
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Reason of review:
Poor customer service
3 comments
Guest

I would like to to contact you bout this I am in same boat

Guest
reply icon Replying to comment of Guest-1093554

I'm sorry I didn't see your reply sooner

Guest

She's a money hungry scamming *** I rented from her on buckeye terrace she kicked me out as well and said once she did that I would loose my hud and never get it back well guess what I have a new place and got to keep my hud also she never reported to hud I moved and still collected almost $2000 from them sucks to be her cuz I reported her and all her money hungry scams she does

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